SignaturePumpkin Co.

Terms of service

By ordering from Signature Pumpkin Co., you agree to the terms below.

Delivery and pickup

Delivery orders arrive during the week you select at checkout, weather and supply permitting. Pickup orders are ready that same week at the workshop in Annville; we email you the address and the hours. If anything about your week needs to shift, we contact you using the email or phone number on your order.

Fresh product

A pumpkin is produce. Engraving marks the surface instead of cutting through it, which is what lets an engraved pumpkin hold up for the fall season, but weather, animals, and heat all still apply, and how long yours lasts depends on where it sits. We do not guarantee a pumpkin against rot, cracking, or animals. If something is wrong with your order when it arrives, tell us at Info@SignaturePumpkinCo.com and we will make it right.

Engraving content

We reserve the right to decline engraving requests that are offensive, unlawful, or that use a name, logo, or trademark the requester does not have the right to use.

Payment and cancellation

Payment is collected in full at checkout through Stripe. To cancel or change an order, contact us before your week begins. Once a pumpkin has been engraved with your text, it cannot be resold, so cancellations are not refundable once engraved, apart from the 10-day money back or pumpkin replacement guarantee: if you aren’t happy with your pumpkin, we’ll replace it at no additional cost.

Text messages

Signature Pumpkin Co. texts you about your order at the phone number you give us at checkout: a confirmation, updates about your design, and a heads up on delivery day. If you check the box for seasonal offers, you also get an occasional offer. Message frequency varies. Message and data rates may apply. Reply HELP for help, or email Info@SignaturePumpkinCo.com. Reply STOP at any time to cancel, and you get one last text confirming you’re unsubscribed. Carriers aren’t liable for delayed or undelivered messages. Our privacy policy explains how we handle your number.

Liability

Our liability for any order is limited to the amount you paid for it.

Questions

Email Info@SignaturePumpkinCo.com.

Engraved pumpkinsfrom $49
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